Terms and conditions

myenergy.expert is operated by My Energy Expert Ltd ("we", "us", "our"). By using this website and our comparison service, you agree to these terms and conditions in full. If you do not agree, please do not use our service.

These terms apply to all visitors to the site and to all users who submit a quote request through our comparison tool.

My Energy Expert is a free-to-use comparison and lead generation platform for residential solar panel and battery storage installations in the United Kingdom. We do not sell or install equipment ourselves. We connect homeowners with MCS-certified installers who provide independent, no-obligation quotes.

We earn affiliate commission from installers when an MCS-certified installation is completed on a lead we generated. Our service is entirely free to homeowners.

We make no guarantee that your quote request will result in a match, that any matched installer will contact you within a specific timeframe, or that you will find an installer willing to carry out work at your property. We recommend obtaining quotes from multiple sources.

All installers in our network hold, or have represented that they hold, a current MCS (Microgeneration Certification Scheme) certification at the time of approval. We conduct checks at onboarding and periodically thereafter, but we cannot guarantee that every installer's certification remains current and valid at the time of any given installation.

We strongly recommend that you verify an installer's MCS certificate directly via the MCS installer database (mcscertified.com) before entering into any contract.

We are not party to any contract between you and an installer. Any contract for installation work is solely between you and the installer. Any disputes regarding installation quality, pricing, or conduct must be directed to the installer in the first instance, and to the MCS complaints process or relevant trade bodies thereafter.

We limit the number of installers who receive your details to a maximum of 3 per quote request, and we do not share your personal data with any company outside of this matched group.

By submitting a quote request through our comparison tool, you consent to your contact details and property/energy information being shared with up to 3 matched installers for the purpose of providing you with a quote. Each installer will process your data under their own privacy policy.

We will also push your details to our CRM system (HubSpot) for internal records and may contact you regarding your quote request. We will not contact you for any other marketing purpose without your separate consent.

Your quote request remains valid for 12 months from submission, after which we will no longer actively promote your details to installers.

For full details of how we handle personal data, please see our Privacy Policy.

All content on this website, including text, images, graphics, data tables, and code, is the property of My Energy Expert Ltd or our licensors and is protected by UK copyright law. You may not reproduce, republish, or distribute any content without our express written permission.

Solar panel and battery product information, pricing, and specifications are provided for informational purposes. Prices and specifications may vary and are subject to change.

We take care to ensure that the information on this site is accurate and up to date. However, we make no warranty, express or implied, as to the accuracy, completeness, or suitability of any information for any purpose. Cost estimates, savings projections, and payback periods are illustrative and based on typical UK conditions — they are not a guarantee of actual results.

We do not provide financial, investment, or tax advice. If you are considering a significant home energy investment, we recommend seeking independent financial advice.

To the fullest extent permitted by law, My Energy Expert Ltd shall not be liable for:

• Any loss or damage arising from your use of this website or reliance on its content
• Any acts or omissions of any installer introduced through our platform
• Any failure or delay in matching you with an installer
• Any loss of data, profits, revenue, or business arising from technical issues with this website

Nothing in these terms limits our liability for death or personal injury caused by negligence, fraud, or any other liability that cannot be excluded or limited under English law.

This site may contain links to third-party websites. We are not responsible for the content or privacy practices of those websites. Links do not constitute endorsement.

We use third-party services to operate this site, including Supabase (data storage), Resend (email delivery), and HubSpot (CRM). These are governed by their respective terms and privacy policies.

These terms are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

We may update these terms from time to time. Material changes will be indicated by an updated date at the top of this page. Continued use of the service after changes constitutes acceptance of the updated terms.

If you have any questions about these terms, please contact us at hello@myenergy.expert or via our contact form.